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Social Care Networks
in New York

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Frequently Asked Questions

Find quick answers about eligibility, available services, and how to connect with support in your community through a Social Care Network.

Social Care Networks offer screenings and referrals to local, state, and federal services. If you’re eligible, they can connect you with services in your community — such as housing support, food assistance, transportation, and care management.

If you’re enrolled in Medicaid Managed Care or a Health and Recovery Plan (HARP), you may qualify. A quick screening by your local Social Care Network will confirm eligibility for you and other household members.

After a quick initial screening, you and any eligible household members can meet with a social care navigator. They’ll confirm your eligibility, which may include reviewing supporting documents, and help identify the services that best fit your needs. You may qualify for more than one type of support, depending on your situation.

Based on your needs and eligibility, you may be referred to services such as:

  • Home safety and housing support. 
  • Healthy meals and groceries. 
  • Transportation to essential appointments and services. 
  • Job training, childcare, and counseling.

For full details, refer to your EmblemHealth Medicaid Managed Care or Health and Recovery Plan (HARP) member handbook.

Get in Touch

Questions? We’re here for you!

Call us at 855-283-2146 (TTY: 711), from 8 a.m. to 6 p.m., Monday through Friday.

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