New for 2025! Members enrolled in the Essential Plan can now shop and save with an OTC card that can be used to purchase eligible health-related items and healthy foods.
Essential Plan
Over-the-Counter (OTC) Card
EmblemHealth OTC Card
GET UP TO $400 PER YEAR!
Essential Plan members receive a $100 credit every calendar quarter.*
What Can I Buy With My OTC Card?
Your EmblemHealth OTC card can be used to buy a wide range of items.
Health-Related Items
- Cold, flu, and allergy medicines.
- First aid kits and medical supplies.
- Pain relievers.
- Vitamins and minerals.
- Digestive aids.
- Eye and ear care.
- Dental care.
- And more!
Healthy Foods
- Fresh fruits and vegetables.
- Meat and seafood.
- Dairy products and eggs.
- Pasta and beans.
- Rice and whole grains.
- Soup.
- Frozen foods.
- And more!
Coming Soon: catalog with full list of eligible items.**
Get personalized information, manage your OTC card, and learn more at My Benefits Center.
Frequently Asked Questions
Go to mybenefitscenter.com and enter your card number, or call 888-682-2400 (TTY: 711), 24/7.
Swipe your card at the register. You may use your $100 credit each quarter for eligible items. If the total amount of your purchase is more than your OTC balance, you will be asked for an additional method of payment.
Please note, no carryover balance is allowed and there is no option for member reimbursement if purchases are not made using the EmblemHealth OTC card. On the first day of each calendar quarter, your balance will be reset to $100.
You may check your card balance anytime by calling 888-682-2400 (TTY: 711). Just enter your OTC card number shown on the front of your card and your EmblemHealth plan member ID number. You can also check your balance at mybenefitscenter.com or download the OTC Network app from your mobile device’s app store.
The OTC Network mobile app allows you to keep track of your balance and easily find eligible items when shopping at participating retailers — right at your fingertips, 24/7.
Call EmblemHealth Customer Service at 888-447-7703 (TTY: 711), from 8 a.m. to 6 p.m., Monday through Friday.
*Members get a $100 credit per calendar quarter on the card (up to $400 per year). Each $100 credit can only be used during the quarter it was given with no carryover allowed.
**Please note, the product list is subject to change. Items, quantities, sizes, and brands change depending on availability at the retailer. OTC items may be purchased only for the enrollee. Alcohol and tobacco products are not covered items.